TERMS OF SERVICE

Last Updated: February 07, 2026

1. AGREEMENT TO TERMS These Terms of Service (“Terms”) constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and Panna Traders (“Company”, “we”, “us”, or “our”), concerning your access to and use of the www.pannatraders.com website (the “Site”).

By accessing the Site, you confirm that you have read, understood, and agreed to be bound by all of these Terms. If you do not agree with all of these Terms, you are expressly prohibited from using the Site and must discontinue use immediately.

2. INTELLECTUAL PROPERTY RIGHTS Unless otherwise indicated, the Site is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws of Bangladesh and international conventions.

  • Restrictions: You may not copy, reproduce, aggregate, republish, upload, post, publicly display, encode, translate, transmit, distribute, sell, license, or otherwise exploit any part of the Site or Content for any commercial purpose whatsoever, without our express prior written permission.

3. SERVICES DISCLAIMER (LOGISTICS & C&F) The information provided on this Site is for general informational purposes regarding our logistics, freight forwarding, and Clearing & Forwarding (C&F) capabilities.

  • Not a Binding Contract: The listing of services or project portfolios on this Site does not constitute a binding offer to provide services. All logistics engagements are subject to separate written agreements, Bills of Lading, or Service Contracts.

  • Third-Party Carriers: Panna Traders acts as a logistics facilitator. We are not liable for delays, damages, or losses caused by third-party shipping lines, airlines, trucking companies, or customs authorities, except as explicitly stated in a specific service contract.

4. USER REPRESENTATIONS By using the Site, you represent and warrant that:

  1. All registration information you submit (if any) will be true, accurate, current, and complete.

  2. You have the legal capacity and you agree to comply with these Terms.

  3. You will not use the Site for any illegal or unauthorized purpose.

  4. Your use of the Site will not violate any applicable law or regulation.

5. ACCURACY OF INFORMATION We attempt to ensure that information on this Site is complete, accurate, and current. However, despite our best efforts, information on the Site (including project completion dates, fleet specifications, or regulatory news) may occasionally be inaccurate, incomplete, or out of date. We make no representation as to the completeness or accuracy of any information on this Site.

6. LIMITATION OF LIABILITY In no event will we or our directors, employees, or agents be liable to you or any third party for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profit, lost revenue, loss of data, or other damages arising from your use of the Site, even if we have been advised of the possibility of such damages.

7. INDEMNIFICATION You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of your use of the Site or breach of these Terms.

8. GOVERNING LAW These Terms shall be governed by and defined following the laws of Bangladesh. Panna Traders and yourself irrevocably consent that the courts of Dhaka, Bangladesh shall have exclusive jurisdiction to resolve any dispute which may arise in connection with these terms.

9. CONTACT US In order to resolve a complaint regarding the Site or to receive further information regarding use of the Site, please contact us at:

  • Panna Traders

  • Address: Flat D1, House 15, Road 7, Gulshan 1, Dhaka 1212, Bangladesh

  • Phone: +880 1893 425 245

  • Email: info@pannatraders.com